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Customer Journey

The customer will be followed by a dedicated person at all stages, from the moment the request for quotation is submitted to the delivery of the order.

Stage1

The customer chooses which product to purchase, with the corresponding number of colors to be printed, the quantity, type and color of the material. 

Stage 2

The customer sends the request for quotation with the graphics attached. The quote will be sent within 2 working days. If the customer has never purchased custom bags or shoppers, here isthe F.A.Q. section.

Stage 3

From the moment the quote has been accepted, the graphics and printing facility confirmed, and the down payment made, the order will be put into production. Processing is estimated between 13-18 working days.

If it is a new collaboration, we will follow up with our graphic designers to create the printing stereotype. For reprints, however, we will take care of the storage in our archive.

Stage 4

Upon completion of the work, complete documentation will be submitted, with details of the final weight and remaining balance to be paid.

Stage 5

On-site delivery or pickup.

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